almost 2 years ago - Aqshy - Direct link

Actually, looking into the backend, it seems your characters were deleted player-side. Our support asked you to check once more in case someone came into your account and deleted them without your knowledge or whether you maybe deleted the wrong characters, so we could check in further. Support’s question to you was genuine, but not blaming.

Thanks for reaching out. It looks like you may have deleted a lot of characters over the weekend - could you have deleted the wrong ones possibly?

almost 2 years ago - Fatshark_Hedge - Direct link

Your account wasn’t compromised, we can see that the characters were deleted on your side.

Additionally, abusing staff members who had only been cordial and polite to you will not fly on the forums, I’ve removed the abuse from your last post.