over 1 year ago - FatsharkLev - Direct link

You’ve mentioned trying our solutions from the Connectivity Errors FAQ already. Did you try connecting to a mobile data connection and if so, did the issue persist?

If you haven’t tried this yet, and you’re able to, that can help in isolating the issue.

over 1 year ago - FatsharkLev - Direct link

Hm, as you got disconnected in the same way using a mobile data connection I’m wondering if it’s a local system issue. Perhaps a running background application is interfering and causing a connectivity issue. Bit of a shot in the dark, but if you try a Selective Startup and disable your background applications is there any improvement?

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC

If the issue no longer occurs after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your issue.