about 1 year ago - FatsharkLev - Direct link

Hi @SweetHawk

I’ve escalated this with our development team and I’m waiting to hear back.

I’ll be in touch when I have any updates for you.

Thank you for your patience.

about 1 year ago - FatsharkLev - Direct link

I’ve been told that nothing seems overly out of place in the logs - which is good!

Curious, are you able to launch successfully in Modded realm? (chosen from the launcher options)

As Easy Anti-Cheat is only applied to Official realm, this can help us to determine if the issue is EAC-related.

You mentioned rarely being able to get into the game, but then erroring out. I also recommend to try a ‘Selective Startup’ which can help us identify if a background application may be interfering.

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC

If the issue no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is the culprit.

Please let me know how you get on.