[2020] Connection errors after update

Have you always played with a VPN?

I see! Could you try running through the solutions here?: https://support.fatshark.se/hc/en-us/articles/360021232734--PC-How-to-resolve-Sign-In-Timeout-errors

I’ve had to escalate this internally in hopes that one of our developers can advise on how to proceed with this.

I hope to have an update for you next week.

Apologies for the inconvenience.

@Rhizone This is a complicated issue and one of our QA department will need to play with you whilst you capture your network requests (using Wireshark - instructions here).

Would you be willing to have a Fatsharker reach out to you to arrange a time to do this?

Alternatively, as I appreciate this is a lot of hassle, I’m happy to contact Steam and request that they issue you a refund.

Thank you. Could you please PM me with the URL to your Steam profile?

I will then ask a member of our QA department to add you and arrange a play session (via Steam chat).