[2022] Game completely freezes while moving mouse, controller is ok

Could you upload a console log from a session where you’ve had this issue, please?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs

Thank you for the logs and information!

Really appreciate the updates here!

Is anybody able to include any crash dumps from when this occurred?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\crash_dumps

sadly the crash dump is related to one of the logs above (which is incomplete) but looks like it’s a script crash and not related to the application freezes.

my guess is that it’s HW related or perhaps external software interfering with the game, in some kind of setup that we have not tested locally, which means we have not seen this issue internally.

also from scimming through the logs it sounds like this is the issue. Like too high report rate, perhaps the windows queue quits very busy. However I will forward this to our QA so they can try reproduce the behaviour inhouse.

This also includes any kind of program that hooks into our app, like overlays.