[2020] Crash at launch, but work with modded realm

Hi Morlog,

Can you please provide a screenshot of any and all errors displayed?

Thank you in advance!

We’re a bit stuck with this one but what we do know is that this is related to Easy Anti-Cheat, seeing as you can play on the ‘Modded’ realm with no problems.

Firstly please check that the Easy Anti-Cheat service is enabled by:

1. Open the Command Prompt as an administrator
2. Enter the command:
   services.msc
3. Locate Easy Anti-Cheat within the list and double-click it
4. Change ‘Startup Type’ to ‘Manual’
5. Save the changes

Next step would be to perform a a Selective Startup. This can help diagnose whether a background application is interfering with Easy Anti-Cheat. This can be performed by:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC
6. Re-launch Vermintide 2 and see if the issue persists

I think - for both of you here - the best way to proceed would be to contact Easy Anti-Cheat directly, who are infinitely better at handling EAC-related issues than we are.

You can do this here: https://www.easy.ac/en-us/support/game/contact/tech/

Alternatively I can contact them on your behalf, but please be aware this will increase the turnaround for a response, and they often wish to speak to the player directly anyhow.

If you could PM me the email addresses used to contact Easy Anti-Cheat, I can request that they chase it up. Sorry you’ve yet to hear back.