about 4 years ago - Kaivax - Direct link

As we’ve said elsewhere:

The reporting system is there to help us combat bad behavior, toxicity, and unfair gameplay. Attempts to trick or defraud a Game Master or abusing the system will result in account actions.

For anyone whose account received a suspension or action and would like to appeal, please submit a ticket and our Game Masters will investigate. We’ll continue to review these appeals on a case by case basis, and as always overturn and make it right if an error was made.