over 3 years ago - Gneisenau013 - Direct link

Sometimes players take a while to load in longer than others.

This can happen from a variety of factors from the mods they are using aren't optimized, latency in their network connection, PC is running older or legacy hardware/drivers that aren't optimized to system requirements.

Something to consider before reporting someone as AFK during a battle.

#anchorsaweigh

over 2 years ago - EA_Mako - Direct link

Hey @VerexRazor,

 

Extremely long matchmaking times like this are often due to an account action such as this one.  

 

Afraid we're not able to adjust these on the forums at all, so please feel free to reach out to our Terms of Service team in this case and they'll review any actions on the account.

 

They'll reach back out to you via email after investigating, thanks!

Mako.png
over 2 years ago - EA_Kent - Direct link

Hi @subzero2005054

 

When you have the chance please get in tough with the Terms of Service team so they can take a look at your account. 

 

You can find more information on how to set up a case with them at the EA Help website. The TOS team will follow up with you via email as soon as possible. 

Kent.png





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