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Serious questions only.

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over 2 years ago - /u/Kendja - Direct link

Originally posted by Trod777

I hate how my premium was stolen after the culture update and the devs refuse to help. They copy-pasted the troubleshooting page that doesn't work then stopped responding.

Sorry to hear that. Can you share more details about what you mean by stolen?

Troubleshooting page contains the answers that we can help with. Since we(as developers) don't have access to Play Store/google to help with stolen accounts.

Also wrote you dm about your details

over 2 years ago - /u/mastef - Direct link

Originally posted by Trod777

I bought it a year ago and then one day it was gone, i followed every step on the troubleshooting page for android and it didn't work, then sent an email to the dev contact on google play with a screenshot of it in my past purchases. This got the exact same instructions that didn't work the second time either.

Thank you

Do you still have the same issue?

over 2 years ago - /u/mastef - Direct link

Originally posted by Trod777

No, it was fixed.

Noice! <3