Read moreCan you return my 2000 apex coins that vanished?
Hey there.
Any Apex Coins purchased during last week's incident (Apr 2nd - 3rd) should have already been reapplied to all impacted accounts.
If you still haven't received coins, I would suggest reaching out to Customer Support to look into your account.
~ Mack.
Intended.
This is a Make Good for all players due to the inconveniences caused recently.
The team is working hard to address concerns, we appreciate everyone's patience.
~ Mack.
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Temporary workaround: switch the drop down option of Proton to “Experimental” for Apex (instead of Proton 8 or 9) to allow the game to boot normally.
Hey there @IceTeaShards
We cannot assist with banned accounts here on the forums. if you want to learn more about your ban or suspension you will need to contact our ToS team.
You can see how to do so at this link here
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Hey @djngymnast,
Unfortunately we're not able to help with bans here on the forums, but you can always reach out to our terms of service team, and they'll be able to take a look into this for you.
Slightly related (Shadow Society progress), although I've noticed three of the daily challenges are "giving extra reputation", the only one which actually gave me reputation (both for event progression and to purchase rewards from the shop) was the unmodified "Win 1 match" challenge giving 140 points, with the remaining 1120 not being added (couldn't earn the 140 rep from capturing 5 zones in Lockdown since now it's on mixtape and the few games I managed to play my randoms wouldn't bother with objectives).
583499
Can we have a look into the event challenge too? I’m not gaining reputation after completing the event challenge
Flagged with the team. And added to Trello.
Hello, sorry, is there an official response to the issue of the Amazon Coin Codes being claimable, but not giving ANY of the Coins?
For any issues with purchases involving real world currency, including coin codes, reach out to EA support with proof of purchase.
Thank you, it worked it may be tied to that how news in apex dont work if i use finnish.
We have a fix in the works for this.
Should be addressed in an upcoming patch, so you can continue playing properly in all supported languages.
Apologize for the annoyance around these kinds of issues, we know how annoying they can be.
What about the Breakout challenges?? No way am I gonna do all the Seer, Rampart, and Fuse challenges again.
Separate issue, butit is known and the team is working on it.
I didn't log in after split reset yesterday so I wasn't affected by the rollback. HOWEVER, they still haven't fixed the bronze badges that replaced my plat and diamond badges from previous seasons. The holosprays and profile records are correct. Just the badges that turned into bronzes..
Ranked Badge fix is in progress and we'll see it deployed soon.
I still didn't get my Breakout Legend progression back to normal.
Breakout Challenges are a separate issue, but it is being worked on. Will update the Trello to Fix In Progress once it's closer to being finalized.
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