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I got 8 apex packs after playing one game. Is this a bug? The friend im playing with got some too.
External link →I got 8 apex packs after playing one game. Is this a bug? The friend im playing with got some too.
External link →Intended.
This is a Make Good for all players due to the inconveniences caused recently.
The team is working hard to address concerns, we appreciate everyone's patience.
~ Mack.
Can you return my 2000 apex coins that vanished?
Hey there.
Any Apex Coins purchased during last week's incident (Apr 2nd - 3rd) should have already been reapplied to all impacted accounts.
If you still haven't received coins, I would suggest reaching out to Customer Support to look into your account.
~ Mack.
Are you guys aware of other badges still being broken? I’ve got a badge error for Season 5 but the rest have fixed?
Some Ranked Badge and Challenge Progression being lost recently is actively being investigated by the team.
Please keep watch on Socials for a follow-up on when those will be addressed.
But yes, the team is aware of these issues.
~ Mack.
They told me that it was impossible.
If you could DM me your case number with Customer Support (should be 8 digits or so), I can have someone take a look into it.
~ Mack.