Ashes of Creation Dev Tracker

Greetings Prodigy, As Hinotori mentioned above, neither Kickstarter nor Pre-order package upgrades are ending—only the sale of new pre-order packages. We will provide ample notice via our monthly live stream, News, and social media if and when that changes. I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Chevelev, As Hinotori mentioned, after the discontinuation of the pre-orders, you will be able to upgrade an existing pre-order for the foreseeable future. Any changes to that will be posted with ample notice both to our News and social media channels, and an announcement will be made in our Monthly livestream. You can review the FAQ that announced the end of the preorder packs, posted at the bottom of the news article here: https://ashesofcreation.com/news/2023-09-12-the-unseen-order I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings SlowBRN, If you have access to the Alpha One test phase, it would be listed in your Account Inventory. You would also have an Alpha One role here on the forums. By the $300 package, I presume you mean the Voyager Plus package. That pack includes access to Alpha Two, Beta One, and Beta Two. We just announced that the Alpha Two phase will begin in Q3 2024. When we are ready for the Alpha Two players, we will reach out directly via the contact email on your account and we will make numerous updates on our Social Media and News channels to ensure that players know how to be involved. I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings CARTHAGO_DELENDA_EST, As UnknownSystemError mentioned, there are no gifting options for pre-order packages. At this time we do not have plans to add that feature. If this is something you would like to see, please make a suggestion post in the General Discussion area. I am closing this thread. If you have any other questions, please feel free to make a new post.

Greetings Coolburn,

As tautau mentioned, Alpha Two will last in various forms until the retail release of the game. The Alpha Two servers will likely be up and down for specified periods as we identify testing needs.

I am locking this thread. Please feel free to make a new post if you have any other questions.

Greetings bastion,

None of the in-game collaboration content has been completed. We will reach out to all eligible players when we get to that point.

As for the Phoenix Initiative, you will want to submit a ticket to our support team so that we can verify your account and get an NDA sent out so that you can participate.

https://support.ashesofcreation.com/hc/en-us/articles/360023436173-How-do-I-get-access-to-Phoenix-Initiative-PI-on-the-forums-and-discord-

I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Karbunclee,

As arsnn mentioned, we do plan to have harmonized pricing for some regions with an economy with lower purchasing power. Those regions would be separate from the standard pricing regions, with no cross-play options.

I am locking this thread. Please feel free to make a new post if you have other questions.

I am closing this thread. If you still have an issue Wendigo_Actual, please submit a support ticket so we can try to assist you further.

Greetings Wendigo_Actual,

Please try signing out of the forums completely and close out your web browser. Then restart your browser, load the forums page, press Crtl-F5 to hard-refresh the forum page, and sign back into your account.

If that doesn't fix it, all we can suggest is to try deleting the cookies for the Ashes of Creation forum website. If you need help with that, please put in a support ticket and we can try to help you further.

https://support.ashesofcreation.com/hc/en-us

Greetings Kerbenschein

At this time, the only roles that are generally applied on Discord or the forums are Kickstarter packages and Alpha One access.

Once we get closer to the start of Alpha Two testing, we will set up the necessary roles and channels for that testing phase.

I apologize if this does not answer your question, but it is the most common answer for this type of question. Please feel free to submit a support ticket and we can look into your specific situation.

I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Redrekr,

As the other players mentioned, the monthly game time that is included in the Pre-Order and Kickstarter packages is for the retail release of Ashes of Creation. This time will not be consumed during any of the testing phases.

I am locking this thread. Please feel free to make a new post if additional questions.

Greetings Sarerow,

Any issues with an account are best handled through a support ticket so that we can verify the account information. It looks like you did submit a ticket and got a response. Please feel free to respond to that ticket if you have any follow-up questions.

Greetings Darkneed,

As Enigmatic Sage pointed out, we do plan to have a French localized version of Ashes of Creations.

https://support.ashesofcreation.com/hc/en-us/articles/360016194714-What-languages-will-Ashes-of-Creation-be-in-

I am closing this thread. Feel free to make a new post should you have any other questions.

Greetings Kohl,

When you make a change to your account, such as resetting the password or updating your email address, your account is temporarily locked until that process is complete. And part of that is locking your forum account as well. The "You have been unbanned email" (without a corresponding "You have been banned" email) is a product of this process.

We are working to make this process less confusing, and hope to have an update in the near future.

We appreciate your patience as we work to resolve this issue.

I am closing this thread. Feel free to make a new post should you have any other issues.

Greetings zizitop,

Please put in a ticket on our support site and we can help you with deleting your account.

https://support.ashesofcreation.com/hc/en-us

And yes, deleting an account would free any username or display name associated with the deleted account.

I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings aegisarrows,

We just recently announced that the Alpha Two testing phase will begin in 2024. When the testing does start, we will reach out to all eligible participants with instructions on how to join the testing.

I am closing this thread. Feel free to make a new post if you have any other questions.

Greetings Vale,

It sounds like you got an email for a forum notification. We would not likely use the forums as a vehicle for alerting players of testing.

When we do start the next phase of testing, all eligible players will receive an email to the address on file for their account with instructions on how to participate. Make sure that your contact email is up to date.

I am closing this thread. Feel free to make a new post if you have any other questions.

Greeting Hartassen,

Account sharing is a violation of the Terms & Conditions. Players found to be sharing their accounts could face the possibility of account closure.

I am closing this thread. Please feel free to make a new post if you have any other questions.

Greetings Oldtimer209,

The only download that was available on Steam was for Ashes of Creation Apocalypse, which was an early access, free-to-play test for the Ashes of Creation MMO. As described on the Ashes of Creation Apocalypse Steam page, that is no longer available on the Steam store. I am unsure where you found a Steam download, but that will not be for the upcoming Ashes of Creation MMO Alpha testing.

If you would like to ... Read more

Greetings Tempyst,

Alpha Two has not yet started so there is nothing to access. When we get closer to the start of the next testing phase, we will reach out to all eligible players with instructions on how to participate. And you do not need a key if you purchase a Kickstarter or Pre-Order package. If you see the test phase item in your account inventory, then you are all set.

I am closing this thread. Feel free to make a new post if you have any other questions.