Hello, we are sorry you are experiencing crashes. Our team is investigating this issue.

If you are crashing and have any of the following graphics cards, please follow the below instructions:
-AMD Radeon RX 5700XT
-AMD Radeon RX 5600XT
-AMD Radeon RX 5500XT
-AMD Radeon RX 5700
-AMD Radeon RX 5600M
-AMD Radeon RX 5500M
-AMD Radeon RX 5300M
Or any other AMD Graphic card

Please update to the latest driver version using AMD Adrenaline. The latest driver as of 4/18/24 should be 31.0.24027.1012

After updating, attempt to play Overwatch.

If you are still experiencing crashes, try disabling AMD Radeon Boost.

If you are still experiencing the crash after this, please let us know.

Thanks.

Hey everyone, I am going to lock this topic since the starting post is now outdated. I encourage you to discuss the recent news from our blog post in the comment thread here…

Hello P7NX - thanks for sending in your crash reports, it really helps! Do you happen to have the Radeon Boost feature on? If so, could you try disabling that, and see if that solves your issue?

Thanks!

Hello! When was the last time you tried this? We actually JUST made some changes in the last hour that we think might help you out. Would you mind trying again and replying if it happens again? Thanks

Hello all, we made some changes based on your reports. When y’all have a second, would you be able to retry and let me know if you all are still having issues? Thanks again.

Greetings! We just released an update that should resolve this issue, feel free to jump and climb the walls once again!

Hello SeaGoatGames! Thanks for sending in your crash reports, it’s very helpful! I took a look, and your latest crash report is showing an AMD driver date from last year. Could you try updating to the latest driver on AMD’s website please, and try running again?

Thanks!

Hello OpalOnix! Thanks for uploading your crash reports, and sorry you are having issues. I took a look at your latest crash reports, and your AMD driver is reporting a date from last year. Could you try updating to the latest drivers on the AMD website, and see if that resolves your issue?

Thanks!

Hello Existing! Thanks for uploading your crash reports, and sorry you are having issues. It looks like your AMD driver is dated from last year. Could you try updating to the latest drivers on the AMD website, and see if that helps?

Thanks!

Hello PeachBlossom! Thanks for sending in your crash reports! Would you be able to try updating your graphics drivers again? Your AMD driver is reporting as a version from last year.

Thanks!

Hello NevermoreXO! Thanks for sending in your crash report. I took a look, and your AMD driver is reporting as a version from 2022. Would it be possible for you to try and update again to the latest drivers?

Thanks!

Hello there. Starting in Season 9, we moved earning bonus points at the end of the season, to the new bonus Competitive Point progression meter which rewards 100 Competitive Points for every 30 games played (with wins counting as triple progress). You can complete the progression meter up to 30 times every season, earning 3,000 points, enough to get a Jade or Golden weapon variant of your choice. You can also earn 10 points for winning games of Competitive Play as well throughout the season. Learn more about the Competitive update we introduced last season here.

Hello! Our team is trying to look into this, thank you for the detailed report. Quick question for you, if you go to the the Overwatch shop on the Battle,net app, are you able to see the store there, along with your overwatch coins balance, or are you getting errors in the battle.net app as well?

Open battle.net app, go to “Shop” at the top, and then click the Overwatch option from the top bar to check.

Thank you and apologies for this issue!

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Overwatch 2 Retail Patch Notes – April 16, 2024

Limited-Time Mode: Clash Trial

Clash is an upcoming core game mode in Overwatch 2. Teams must battle back and forth over 5 capture points, with each captured objective adding a point to the prevailing team’s score. Teams can win in two ways: either by having control of all five objectives at once, or by scoring five points total before the other team. Clash will be available as a limi...