Original Post — Direct link

Since the Siege of Paris update my game constantly crashes. Like, once every 20 minutes on average. What's wrong with it!?

over 2 years ago - Ubi-Viral - Direct link

Hey folks!

If you are still experiencing crashing issues we advise that you please try the steps here.

If this does not work please reach back out and we will look into this further with you.

Thank you.

over 2 years ago - Ubi-Viral - Direct link

Hey folks!

If you are still experiencing crashing issues we advise that you please try the steps here.

If this does not work please reach back out and we will look into this further with you.

Thank you.

over 2 years ago - Ubi-Keo - Direct link

Hi @msiloveme2 apologies for the late response.

I'm also sorry to hear that you are experiencing crashes in the game.

Can you please go through the Xbox troubleshooting to see if that helps.

If the issue persists can you try installing the latest update (1.4.1) tomorrow then try again.

over 1 year ago - Ubi-Mushy - Direct link

@Pickarix Hey there, sorry to hear you're experiencing crashes in-game. As a first step to troubleshoot this, please run through our basic PC troubleshooting guide.

In the future please refrain from necroing old threads, per our forum rules.

8 months ago - prismaticmarcus - Direct link
The other basic troubleshooting steps are restart Steam and restart the PC. The rest is above my pay grade so:

Moved to Tech Support