over 2 years ago - Ubi-Keo - Direct link

Hi @gbukgb apologies for the late response.

I'm also sorry to hear that Assassin's Creed Valhalla has been crashing for you too.

Can you confirm if you have gone through all of the troubleshooting steps mentioned by Ubi-Milky in the post above? If not could you please go through those then try again to see if that helps.

almost 2 years ago - Ubi-LadyBlue - Direct link

Hey there @itz_ark_angel_x!
 
I'm sorry to hear that your game is crashing about every 5-10 minutes. I've gone ahead and moved you over to this thread as someone else was having a similar issue and I'd like for you to try any of the steps @Ubi-Milky suggested that you haven't already completed on your own.
 
If those steps don't resolve the issue for you, can you update me and let me know:

  • if the crashes are happening in any specific spots or after specific actions
  • when they started
  • whether you're seeing any error messages when the crash happens

 
Thank you in advance!

almost 2 years ago - Ubi-Peach - Direct link

@itz_ark_angel_x Sorry to hear you are now experiencing freezing when trying to play Assassin's Creed Valhalla. I would recommend starting a ticket on our support website so we can get your system files to take a look into this.