devtrackers.gg → Cities: Skylines

[2020] Help please


Original Post — Direct link

Hello, I have a question.
Today I tried to put an optimal configuration for Rainbow six with Geforce experience, but when doing so the vsync was deactivated. I tried to revert the configuration from Geforce experience and activate the vsync again from the game in 1 frame, but I apply it and when I enter the game I see the screen tearing even if I had left the vsync in 1 frame which did not happen before. I also tried deleting the GameSettings file that is in documents and lastly I uninstalled the Geforce experience but I still see the screen tearing.
Does anyone know how I could fix it? . Notice that before applying the configuration for Rainbow in the Geforce experience I did not have the problem. I had vsync set to 1 frame and no screen tearing. Please, if someone can help me, I appreciate it.

over 4 years ago - Avanya - Direct link
They are at the top. I've highlighted the places to enable/disable stuff - both all at once and individually.

https://steamcommunity.com/sharedfiles/filedetails/?id=2024202869
almost 4 years ago - UbiYubble - Direct link
Are you launching Siege through Ubisoft Connect?
over 3 years ago - UbiFate - Direct link
Welcome to the forums! I will be moving this thread to the appropriate forum so it gets the proper visibility.

In the mean time, have you updated your drivers to ensure they are all up to date? Have you done any other troubleshooting other than a reinstall?
over 3 years ago - ubi-smash - Direct link

@pr1cdevil Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this. If you still require assistance and would like to request support in your preferred language, please open a ticket with us here. Otherwise, you can also contact us directly through our "Live Chat" service when this is available or via our social media accounts on Twitter or Facebook. Alternatively, if you'd like to translate your most recent replies we'd be happy to assist you here.

almost 3 years ago - Ubi-Nacho - Direct link

@g-nox777 Hi
 
Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.
 
If you'd prefer to receive support in another language, you're welcome to create a support case on our website - https://www.ubisoft.com/help
 
Alternatively, if you'd like to translate your query we'd be happy to assist you here.

over 2 years ago - Ubi-Dastan - Direct link

Hey @Isma099_21 Welcome to the Discussions!

Sorry to hear that you are experiencing screen tearing in the game. You mentioned that you have noticed this issue didn't occur before applying the changes in the setting and have reinstalled GeForce Experience. But would you please make sure if you have performed a clean installation of GeForce Experience? As it could be that some files (including the settings from GeForce Experience) were not removed.

Should that issue still occur after this, I would advise you to try the following steps from the article here, to make sure everything is up to date.

If you have any queries, please let us know! 🙂

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