Original Post — Direct link

I’m trying to purchase some DLC for Valhalla but I’m getting a “content no longer available” and “no products available for my account for PlayStation network”. Any help on this would be greatly appreciated!

over 3 years ago - Ubi-Mark. - Direct link

Hello @blitzkrieg_888,

Sorry to hear that you are unable to purchase DLCs. This issue usually occurs while your PSN account is set up for a different region that you're currently located. Can you please confirm your location, your PSN settings, and if you're using VPN by any chance?

Many thanks and if you have any additional questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @blitzkrieg_888,

Sorry to hear that you are unable to purchase DLCs. This issue usually occurs while your PSN account is set up for a different region that you're currently located. Can you please confirm your location, your PSN settings, and if you're using VPN by any chance?

Many thanks and if you have any additional questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @blitzkrieg_888,

Sorry to hear that you are unable to purchase DLCs. This issue usually occurs while your PSN account is set up for a different region that you're currently located. Can you please confirm your location, your PSN settings, and if you're using VPN by any chance?

Many thanks and if you have any additional questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @Blitzkrieg_888,

Thank you for the update. Can you please confirm your region and provide us with a screenshot from your PSN Store of this occurring, so we can have a look?

over 3 years ago - Ubi-Thrupney - Direct link

@blitzkrieg_888 Not quite! You can just tell us your region, no screenshot required. Then, in addition, we would ideally like a screenshot showing the error you've encountered when trying to find the content on the PSN store. This will help us to look into the issue. Thanks, and let me know if I can clarify further.

about 3 years ago - Ubi-Borealis - Direct link

Thanks for letting us know your region, @Blitzkrieg_888, and for confirming the error code you're receiving. It looks like this is a connectivity error code.

Can you please follow all of the steps provided on this connectivity troubleshooting article. In particular, please ensure that you have port forwarding configured correctly.

If you have correctly configured your port forwarding and the issue is still persisting, please don't hesitate to update us within this thread so we can investigate further. Can you also let us know if you own the digital or physical version of the game?

Additionally, I'd recommend using a sharing platform (such as Google Drive or One Drive) to share your images with, as this will allow you to post a shareable link within this thread for us to take a closer look at.

Thanks! 😊