over 2 years ago - Ubi-Keo - Direct link

Hi @Wiedzmin_2004_ I'm sorry to hear that you still encounter FPS drops after completing the troubleshooting.

Do you notice that this occurs in specific locations in the game or if you are doing any certain actions such a riding your mount, fighting enemies, doing a raid? Does it also occur if you play the game offline with your internet connection disabled? Can you also confirm if the game is installed on your internal drive or an external drive?

If you could provide as much information as possible and also provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Please also ensure that you have the latest update (1.6.1) installed.

over 2 years ago - Ubi-Keo - Direct link

@Wiedzmin_2004_ I understand, however I am pleased to hear that you do not encounter FPS drops that much.

If you are able to reproduce this issue in the future and have more information then please let us know and we will look into this further.

over 2 years ago - Ubi-Keo - Direct link

@Wiedzmin_2004_ I'm afraid that we have no information regarding the next title update, as I'm sure you will know as you mentioned it as a joke 😄

On a serious note, when we do have more information it will be announced on the official website here.

And thanks you too 🙂

over 2 years ago - Ubi-MrM - Direct link

@Wiedzmin_2004_ Hi !

I've checked the video, and a stutter / drop in FPS can be seen at around 7 seconds in the video.

For the purpose of our investigation, I also invite you to let us know the following :

👉 Are you using the quality or performance mode when the problem happens ?

👉 Does the problem persist if you switch modes ?

👉 Is Assassin's Creed: Valhalla installed on the PS5 drive or on an external drive ?

You can find the graphic mode setting in the screen settings of the game.

Don't hesitate to let us know if you'd like to share additional details, or if you have any questions !

over 2 years ago - Ubi-MrM - Direct link

@Wiedzmin_2004_ Understood !

I've forwarded your report as well as all the information provided to the Team, and we thank you for it !

If you'd like to report other Issues, or if you have any questions, don't hesitate to reach out !

over 2 years ago - Ubi-Froggard - Direct link

Hey @Wiedzmin_2004_

I found the report we gave the dev team following your report of this but it seems they were unable to replicate it themselves so weren't able to work on this unfortunately.