Original Post — Direct link

System
PS4

Background
This is the quest where Petra goes to find Wallace with Eivor.

Problem
When in ruins of Temple of Pluto, you'll have to investigate 3 clues.
The clues all have an "Eye" icon, and when getting closer you can Investigate the Clues.

For one of the Clues, the "Investigate" prompt never appears.
The "Eye" icon simply disappears when player gets close. No other prompts available.

Petra will only proceed to run off after all 3 Clues have been investigated.
So essentially this quest is stuck.

Solutions (not working)
Tried going to other places and coming back. Didn't work.
Tried reloading the game. (From within and also after PS4 restart.) Didn't work.

Any tips welcome. Thank you!

over 3 years ago - UbiKobold - Direct link

Hello Djt12 and SoggyStones! My apologies for any trouble that this issue has caused with not being able to proceed in the 'Have you seen this man?' quest. If you have not already, please try verifying your game files. >> https://ubi.li/siyYy << Afterwards, try your game again and let me know if this continues.

over 3 years ago - UbiKobold - Direct link

Hello Djt12 and SoggyStones! My apologies for any trouble that this issue has caused with not being able to proceed in the 'Have you seen this man?' quest. If you have not already, please try verifying your game files. >> https://ubi.li/siyYy << Afterwards, try your game again and let me know if this continues.

over 3 years ago - UbiKobold - Direct link

Hello Djt12 and SoggyStones! My apologies for any trouble that this issue has caused with not being able to proceed in the 'Have you seen this man?' quest. If you have not already, please try verifying your game files. >> https://ubi.li/siyYy << Afterwards, try your game again and let me know if this continues.

over 2 years ago - Ubi-Borealis - Direct link

Hello there!

I'd like to reach out to you all with an update. Following the release of TU 1.3.0, the development team have been unable to reproduce the issue wherein Eivor can turn invisible. As we have had no further reports of this issue occuring in-game, we will now be marking this thread as resolved.

If you are still encountering issues in "Have You Seen This Man" following TU 1.3.0, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

  • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
  • The specific issue you're encountering when progressing in "Have You Seen This Man."


I would recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread for us to take a closer look at.

Thanks! 😊

over 2 years ago - Ubi-Borealis - Direct link

Hello there!

I'd like to reach out to you all with an update. Following the release of TU 1.3.0, the development team have been unable to reproduce the issue wherein Eivor can turn invisible. As we have had no further reports of this issue occuring in-game, we will now be marking this thread as resolved.

If you are still encountering issues in "Have You Seen This Man" following TU 1.3.0, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

  • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
  • The specific issue you're encountering when progressing in "Have You Seen This Man."


I would recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread for us to take a closer look at.

Thanks! 😊

over 2 years ago - Ubi-Borealis - Direct link

Hello there!

I'd like to reach out to you all with an update. Following the release of TU 1.3.0, the development team have been unable to reproduce the issue wherein Eivor can turn invisible. As we have had no further reports of this issue occuring in-game, we will now be marking this thread as resolved.

If you are still encountering issues in "Have You Seen This Man" following TU 1.3.0, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

  • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
  • The specific issue you're encountering when progressing in "Have You Seen This Man."


I would recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread for us to take a closer look at.

Thanks! 😊

about 2 years ago - Ubi-Borealis - Direct link

Hello there,

As we have had no confirmed reports of this issue with "Have You Seen This Man" persisting in-game since the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with “Have You Seen This Man," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks! 😊