Among Us Dev Tracker

Originally posted by Jngshin2: want to see how big this issue is.

Hi there! So sorry you're getting this error. Have you already submitted a ticket[innersloth.zendesk.com] with a player log so we can investigate?

Originally posted by Hamlanclay: I cant play Among Us online.

When are you seeing this error happen? At start up, mid game, etc.?

Originally posted by Neo: I've been using it since I got it years ago but upon opening the game today it's not in my game anymore.

Can you open a ticket with us at our helpdesk[innersloth.zendesk.com] and we can look into it?

110 stars or roughly $9.99 USD

Originally posted by NarrowPickAxE48:

Originally posted by David2751: GUYS WHY CAN'T YOU TYPE YOUR VERSIONS? DORS ASKED "What are y'all running?"!

clearly on on steam? otherwise i wouldnt be chatting here lmao

Sorry - version number. The latest should be v2022.10.25

What versions are y'all running?

Originally posted by Zario: I tried to merge my account in order to unable quick chat but it doesn't work. Everytime they ask to merge my steam account when I already did it. Is there something I missing out or what ?

That's weird. If there are restrictions on one of the accounts because it's a child account those get merged too.

If you can send us a support ticket[innersloth.zendesk.com] we can try to help.

Originally posted by Redfox_gamer99: its been a well know bug since april that inner sloth aint even bothering to fix

Just released a patch today for it! If you get the chance, please update to v2022.10.25. If it gives you any trouble please send us a support ticket at our help desk[innersloth.zendesk.com].

Oh man- sorry y'all are getting this error. If you can, could you please send us a ticket to our help desk[innersloth.zendesk.com]

Hi there- sorry you're seeing this issue. Are you able to report[innersloth.zendesk.com] this to us?

Originally posted by RawrrrKris: Is there anywhere I can get help?
I spent 10 dollars to buy the star coins.
It showed in my account, but then said error when I went to buy the coins.
I tried again thinking I glitched, same thing happened.
I looked at my order history and sure enough it shows TWO purchases to among us.

But IT WON'T let me get a refund nor did it give me the product I bought.

What do I do??

Hey there- so sorry this happened! Can you send us a support email and we'll get this sorted for you.

That definitely shouldn't have happened. If you're missing items please submit a ticket here under "Billing & Purchases" so we can get you your items back: https://innersloth.zendesk.com/hc/en-us/requests/new

Originally posted by Andygamer54: someone help me please

Hi there. We pushed a hotfix- v2022.8.24. Are you still seeing crashes if you update to this version?

Hey there! We're looking into the solution to this now. Lag seems to hit when players leave a game mid match. Seems to be impacting Impostors and Guardian Angels.

Hi there! Sorry you're not getting the email. Can you email us at [email protected] and let us know which email you were trying to use?

haha, sorry about this. It's def on our radar for fixing.

Hi, Ria. I'm sorry it's so frustrating. Are you able to send us a support email so we can try to help you?

Originally posted by legend20:

Originally posted by Dorseus:
I think it's more of a situation where multiple things are happening at the same time- like us removing guest accounts and people trying to sign in to their original accounts which may have been banned.

It's not always the case but a good chance that folks kept playing on guest accounts if they couldn't sign in.

And we are working on fixing it! Usually the bans actually have messages saying how long it'll last and the re...

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Originally posted by Deadpool:

Originally posted by Dorseus: Hello, there! This error typically occurs when there is a ban on your account. If you'd like more details please send your player ID to [email protected]

So you just happened to ban a load of players around the exact same date? B...

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Hey there! Sorry you're having problems with this. If you can send us a support email with the email you signed up with / guardian's email we can help get that resent.