Hello, I'm an Anno 1800 player from China, I've been playing this game with my friends for more than 200 hours, but a half month ago he just can't play it with us, it says NAT unknown with a yellow circle, even though he reinstalled his game but can't solve this problem ( his network is ok for any other game
he can always play it solo, but we just miss him
Hiya @leebertille and warmest greetings to the forums! I am very sorry to hear that your friend is missing out on your play session with others. If their NAT is showing something different than Open or Single, I would recommend that they try following the steps from our guide here. If they continue to run into the same behavior with their NAT type, have them create a support ticket with us so we can investigate this further with them! They can also reach out to us from our social media support page on Facebook and Twitter!
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