Hey there supporting team
After downloading the game and pressing play the error appears: " can't find supporting text language" cant start the game. Can't do anything.
Heard that Ubisoft needs to send these files sperately or somethin. PLease help.
thank you
@haviktj Hey,
Sorry for the delay in getting to you.
I've checked your account and it appears that your issue should already be fixed. Have you tried to verify your game files?
@haviktj Hey,
Sorry for the delay in getting to you.
I've checked your account and it appears that your issue should already be fixed. Have you tried to verify your game files?
I'm sorry to hear you're experiencing this as well @j0j0101. I recommend you create a new case here, so that we can take a closer look at this with you. Thank you so much!
I'm sorry to hear you're experiencing this as well @j0j0101. I recommend you create a new case here, so that we can take a closer look at this with you. Thank you so much!
Thanks for the update, @j0j0101. Sorry to hear you've been unable to create a case. Did you happen to fill out all of the fields including platform, game, etc.?
Thanks for the update, @j0j0101. Sorry to hear you've been unable to create a case. Did you happen to fill out all of the fields including platform, game, etc.?
Hi @sleepyjelly099
I went to add the fix to your account but I'm not seeing a copy of the game linked to your account. Do you have multiple accounts?
Hi @sleepyjelly099
I went to add the fix to your account but I'm not seeing a copy of the game linked to your account. Do you have multiple accounts?
@j0j0101 So I can look deeper into this, can you please let me know your case number
@j0j0101 So I can look deeper into this, can you please let me know your case number
Hey @rainbowponyo
I've added the fix to your account. You should be good to play after verifying your game files 
Hey @rainbowponyo
I've added the fix to your account. You should be good to play after verifying your game files
Hi @strickeur62
I've added the fix onto your account
Please verify the game files, then you should be ready to rock & roll
Hi @strickeur62
I've added the fix onto your account
Please verify the game files, then you should be ready to rock & roll
I've added the fix to your account
After verifying the game files you should be able to play.
I've added the fix to your account
After verifying the game files you should be able to play.
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