Original Post — Direct link

Two days after activating DLC11 I experienced a massive lag. So, I restarted with an older savegame and activated DLC 11 again to see if it was the DLC in general that might causes the lag, but it wasn’t. The game did run smoothly as before. Then I did build my second Airship commuter pier module. In that very moment I experienced the massive lag again, on all sessions of my current game. As soon as I removed the commuter pier module it restored immediately. I tested it several times, but it was always the same result, as soon as I build the airship commuter pier on my second island the game performance dropped and the RAM the game needed increased by ca 10%.
Did anyone else experience that?

over 1 year ago - Ubi-SleepyGoat - Direct link

Hello @PeterCrowe and @Blackroofy

Thank you for bringing this performance issue to our attention.

I can see that Blackroofy already has a ticket open with us, if possible I would like both of you to have a Support Ticket open with copies of your System Files attached. Once those are ready, I can get this issue reported up to the development team.

In the meantime, I would also recommend following our full PC Troubleshooting Guide, and uninstalling or deactivating any mods that you play with to see if the issue persists.

over 1 year ago - Ubi-Perseids - Direct link

@Blackroofy @PeterCrowe Hey there! Thanks for getting your cases submitted. I apologize that we haven't been able to respond yet. We're experiencing a high volume of contacts at this time, but are working to respond to all incoming cases as soon as we can.

In the meantime, we can also try these troubleshooting steps here to see if they help with the lag at all.

Thank you!