over 3 years ago - Ubi-Karl - Direct link
Hey guys!

I can see that there seem to be quite a few people initially contacting on the matter however gradually it seems that majority has managed to resolve it, so can I just check whether anyone else is still dealing with the problem?

Originally Posted by thankalatz
I got the same bug! Idont know why! it worked in a previous save game ! please does anyone has the solution? Pls develepment team fix it!
Hey thankalatz, thanks for reaching out and I am sorry to hear about this.

Is there any chance you could provide us with your save file? You should be able to locate it in %userprofile%\Documents\Anno 1800\accounts

Let us know!
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by Balian792
I have the same problem. I put something in the queue when I had enough points, but when it wanted to start this item research, there were not enough points because I used them meanwhile. Of course it said "queue blocked because a lack of points", but when I emptied the queue the message stayed and stays until now. You can find my savegame here: https://we.tl/t-z3Kz1dNCxl.
Hey Balian792, thanks for sharing your save file and I can now confirm that this has been forwarded to our development team for further review.

I do believe provided information will be sufficient however should we have any difficulties with reproduction, we will update the thread accordingly.

Our apologies for the inconvenience this may cause and appreciate your patience for the time being.

Should you have any questions, let us know!
over 3 years ago - Ubi-Karl - Direct link
Hey Asterix201252, thanks for sharing this!

Quick update - this particular issue is expected to be resolved with the one of the upcoming patches.

More information to follow at a closer time.

Thank you everyone for your continuous effort towards making gameplay experience more enjoyable and if you run into any other issues or have any questions, feel free to reach out at any time!
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by Balian792
Any update on this problem? It hasn't been solved in the last big patch a few days ago, though I didn't expect it as there were only a few days between my posting and the patch
Hey Balian792!

If we do not have any complications, it should be the patch after where fix will be deployed .

Should you have any further questions, let us know!
over 3 years ago - Ubi-Karl - Direct link
No worries at all, any time!
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Balian792
I somehow bypassed the problem by doing the following things:

1.) I researched item #1
2.) While researching #1, I added an item #2 to the queue while having enough research points for it
3.) While #2 is still waiting in the queue, I used the needed points to discover new items
4.) #1 ended and #2 started, but the points were missing as I used them (which was true this time)
5.) When my points reached the needed limit again, the research on #2 began and I could set up the engineers.
Thank you for taking the time to share this Balian792!

Much appreciated!