Original Post — Direct link

It's been two days now that I got the Twitch drops Claimed but it's not shown in game menu what is wrong! I also verify the game files there is nothing





about 2 years ago - Ubi-Thorlof - Direct link

@katje-katrien Thanks Katje-Katrien 🙂
Yes, they will be added with the update tomorrow evening.

about 2 years ago - Ubi-Milky - Direct link

Hello everyone, thank you for enquiring about the Anno Twitch Drops that will need to be claimed and will appear after the update.

Just as a reminder, should you ever have any issues with your Twitch drops in the future, after the Twitch Drop campaign has ended, please get in touch with us via one of our private support channels so we can check your account. We would need to see a screenshot of your Twitch Drop inventory in order to investigate this for you and you can contact us about these Twitch related issues over these links as opposed to forums, where we are unable to discuss accounts and rewards per person >

Ubisoft Email/Live Chat - https://www.ubisoft.com/help/contact
Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

about 2 years ago - Ubi-Thrupney - Direct link

Hey @katje-katrien - you too, hope you're enjoying the new update 🙂