Hey @gordon_chase
Thanks for reaching out.
We appreciate that the troubleshooting steps provided can be cumbersome and time consuming, however please understand that when it comes to very broad and vague issues, such as connectivity ones - these steps are key in allowing us to assist players further.
As it stands, we have no ruled out any local causes that may be preventing you from connecting / the game not loading and have no details on your system / network - as such, there is no information for the team to use to launch and investigation. This being isolated so far, also makes it tricky to investigate.
If you're able to complete the steps to no effect, please let us know and we can continue to look into this with you, but please understand that without doing so - we are very limited in the support we can offer and no such fix will be applied without sufficient information for us to raise an investigation.
If you're having issues completing any of the connectivity based steps, please reach out to your ISP who'll be able to assist you with these.