[2021] [Accessibility]failed to synchronise achievements message and game not starting

Hi everyone, thank you for posting about this issue, I can confirm we are still investigating an issue with degradation on the server that could be causing synchronization issues with achievements and also connectivity. We are monitoring the situation and will update you when we can confirm this is fully resolved, thank you for your patience.

Please check our support banner for any further updates - https://support.ubisoft.com/en-GB/News/000097118/

Hey guys!

Just as Ubi-Milky suggested, we've been experiencing technical difficulties on the server-side and there has been a temporary degradation, however this has been resolved since and servers are working as intended, therefore if issue persists, let us know and we will get back to you as soon as possible!

Originally Posted by salinda1971
can i play offline and save my game to my pc instead of cloud? i am addicted to this game so can't go without

Hey salinda1971, thanks for reaching out!

In response to your query - yes, you certainly can!

To do so, all you need is do as follows:

1. Start the Ubisoft Connect Desktop App.
2. Set Ubisoft Connect into offline mode, which will then be followed by a restart.
3. Start Anno 1800 from your games library.

Should you run into any difficulties, let us know!