Original Post — Direct link

Suddenly lost access to season 4 season pass DLC's, very annoying. Case number: 17813058

Edit: Verify Files does not help.

">

">

about 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @SirHarryPierce! Sorry to see you're running into some trouble with your DLC being active.

Just to clarify things a bit, if you start a brand new game are you able to access any of the content from Season 4 DLCs? If you can't even on a new save, please take a screenshot showing any item or feature from the Season 4 pass that is missing for you.

Also, this is not something I would be able to collect from you in a public forum thread, but the next step for your open support case would be to send us a proof of purchase when you bought the Season 4 Pass or individual DLCs from it so we can make sure that content activated on your account correctly.

about 1 year ago - Ubi-Froggard - Direct link

Glad to hear that @SirHarryPierce. Thanks for letting us know 🙂