Original Post — Direct link

After the new update game is crashing and the dialog for sending the crash reports is not working as well.

over 2 years ago - UbiStorm - Direct link

@zdenekdrizga Hi there! Are you getting any specific error codes or messages when the game crashes on you? Or is it a generic crash report and nothing else? I do recommend running through these steps to see if those crashes do resolve as well.

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @zdenekdrizga,

Sorry to hear you have encountered this crash, the details you have provided are very helpful.

If you haven't already I would recommend to complete our PC troubleshooting guide in full.

Any trouble just let us know

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @zdenekdrizga,

Thank you for following the steps you have to date.

We would be happy to investigate in greater detail, to do so would it be possible to send us your DxDiag and MsInfo

You can send these over to us by opening a new case

Many thanks