[2021] Unable to use rations

Hello @Souldure,

Thank you for bringing this to our attention!

It does sound a bit strange, to be honest. Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

PS: I moved your thread to the Player Support section for better visibility

Hello @Souldure,

Thank you for bringing this to our attention!

It does sound a bit strange, to be honest. Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

PS: I moved your thread to the Player Support section for better visibility

Hello @Souldure,

Thank you for bringing this to our attention!

It does sound a bit strange, to be honest. Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

PS: I moved your thread to the Player Support section for better visibility

Hello @souldure,

Thank you for your video! I passed it along to the development team for further investigation.

Apologies for any inconvenience caused by this and if you have any other questions or concerns, please let us know.

Hello @souldure,

Thank you for your video! I passed it along to the development team for further investigation.

Apologies for any inconvenience caused by this and if you have any other questions or concerns, please let us know.

Hello @souldure,

Thank you for your video! I passed it along to the development team for further investigation.

Apologies for any inconvenience caused by this and if you have any other questions or concerns, please let us know.

Hello @Souldure,

Thank you for the update.

I just checked the status of this issue and the development team were unable to reproduce it, I'm afraid. Can you please confirm the following:

• Have you been doing any specific actions before the issue was encountered?
• Where were you before the issue was encountered (England, River Raids, etc)?
• Has upgrading the pouch resolved the issue?

Many thanks and if you have any other questions, please let us know.

Hello @Souldure,

Thank you for the update.

I just checked the status of this issue and the development team were unable to reproduce it, I'm afraid. Can you please confirm the following:

• Have you been doing any specific actions before the issue was encountered?
• Where were you before the issue was encountered (England, River Raids, etc)?
• Has upgrading the pouch resolved the issue?

Many thanks and if you have any other questions, please let us know.

Hello @Souldure,

Thank you for the update.

I just checked the status of this issue and the development team were unable to reproduce it, I'm afraid. Can you please confirm the following:

• Have you been doing any specific actions before the issue was encountered?
• Where were you before the issue was encountered (England, River Raids, etc)?
• Has upgrading the pouch resolved the issue?

Many thanks and if you have any other questions, please let us know.

Thank you for the update, @souldure!

As you mentioned that you started Ireland campaign early, are you able to travel back to England and upgrade your pouch by any chance to check if the issue persists?

Thank you for the update, @souldure!

As you mentioned that you started Ireland campaign early, are you able to travel back to England and upgrade your pouch by any chance to check if the issue persists?

Thank you for the update, @souldure!

As you mentioned that you started Ireland campaign early, are you able to travel back to England and upgrade your pouch by any chance to check if the issue persists?

Hey there,

Sorry to hear you have encountered trouble where you are unable to heal

We have been made aware of this issue and are currently investigating.

To help us investigate would it be possible to answer the following?

• what specific actions before the issue was encountered
• where were you before the issue was encountered (England, River Raids, etc)
• whether upgrading the pouch resolves the issue

Many thanks

Hey there,

Sorry to hear you have encountered trouble where you are unable to heal

We have been made aware of this issue and are currently investigating.

To help us investigate would it be possible to answer the following?

• what specific actions before the issue was encountered
• where were you before the issue was encountered (England, River Raids, etc)
• whether upgrading the pouch resolves the issue

Many thanks

Hey there,

Sorry to hear you have encountered trouble where you are unable to heal

We have been made aware of this issue and are currently investigating.

To help us investigate would it be possible to answer the following?

• what specific actions before the issue was encountered
• where were you before the issue was encountered (England, River Raids, etc)
• whether upgrading the pouch resolves the issue

Many thanks

@Souldure @lllFarQM8lll I have merged your posts into one thread. I can also confirm that the issue is still being investigated.

@penguinsbait I'm sorry to hear that you are experiencing this issue and that you have not been enjoying the game, we have received two other reports of this and I have merged your post with theirs. Can you please confirm the following:

• Have you been doing any specific actions before the issue was encountered?
• Where were you before the issue was encountered (England, River Raids, etc)?
• Are you able to upgrade your pouch? If so please try this and confirm if that resolves the issue

@Souldure @lllFarQM8lll I have merged your posts into one thread. I can also confirm that the issue is still being investigated.

@penguinsbait I'm sorry to hear that you are experiencing this issue and that you have not been enjoying the game, we have received two other reports of this and I have merged your post with theirs. Can you please confirm the following:

• Have you been doing any specific actions before the issue was encountered?
• Where were you before the issue was encountered (England, River Raids, etc)?
• Are you able to upgrade your pouch? If so please try this and confirm if that resolves the issue

@Souldure @lllFarQM8lll I have merged your posts into one thread. I can also confirm that the issue is still being investigated.

@penguinsbait I'm sorry to hear that you are experiencing this issue and that you have not been enjoying the game, we have received two other reports of this and I have merged your post with theirs. Can you please confirm the following:

• Have you been doing any specific actions before the issue was encountered?
• Where were you before the issue was encountered (England, River Raids, etc)?
• Are you able to upgrade your pouch? If so please try this and confirm if that resolves the issue

Hi @Steakq apologies for the late response.

I'm also sorry to hear that you are unable to use your rations in Assassin's Creed Valhalla.

I can confirm that this issue was reported and was fixed with update 1.5.0. Please ensure you have the latest update installed then try again.

However, if the issue persists could you please provide a video to demonstrate this. We would need to see the following in the video:

• That you have the latest update installed. This can be seen on the main menu screen before loading your save.
• Your inventory screen
• That you cannot use your rations

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Could you also confirm which map you experience this on and if you only experience it during a particular quest or anywhere.

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here.