[2021] Please fix the random mini freezes on PS5.

Hello there @Arubedooo!

I apologise for the delayed response. Thank you for taking the time to share your report with us, as well as including a video which demonstrates the stuttering in-game.

If you haven't already, please can you try these PS5 troubleshooting steps to see if this helps to alleviate the stuttering you're encountering in-game.

If the issue persists after trying these steps, can you please provide us with some more information:

• You mention that this stutter happens when the game auto-saves. Can you let us know what other activities have caused this stutter to happen? For example, does it only happen when using the mount to travel, or when in combat?
• How often does this issue occur during gameplay?
• Can you let us know if you're using performance mode or resolution mode?
• If you can send us any additional videos which show the stutter happening in-game, this would be helpful for further investigation.

We can then pass this report to the development team for a closer look.

Thanks!

Hello there @Arubedooo!

I apologise for the delayed response. Thank you for taking the time to share your report with us, as well as including a video which demonstrates the stuttering in-game.

If you haven't already, please can you try these PS5 troubleshooting steps to see if this helps to alleviate the stuttering you're encountering in-game.

If the issue persists after trying these steps, can you please provide us with some more information:

• You mention that this stutter happens when the game auto-saves. Can you let us know what other activities have caused this stutter to happen? For example, does it only happen when using the mount to travel, or when in combat?
• How often does this issue occur during gameplay?
• Can you let us know if you're using performance mode or resolution mode?
• If you can send us any additional videos which show the stutter happening in-game, this would be helpful for further investigation.

We can then pass this report to the development team for a closer look.

Thanks!

Thanks for providing me with all the requested information about the stutters/freezes you're encountering in-game, @Arubedooo. I've shared this report with the development team as part of the ongoing investigation into this kind of performance issue.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the News & Announcements forum for any future updates.

Thanks!

Thanks for providing me with all the requested information about the stutters/freezes you're encountering in-game, @Arubedooo. I've shared this report with the development team as part of the ongoing investigation into this kind of performance issue.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the News & Announcements forum for any future updates.

Thanks!

Thank you for providing these two additional videos, @arubedooo! I've added these to the report that @Ubi-Borealis submitted for you just now. We're still yet to receive an update from the development team, but should we receive any or need any further information from you, we'll be sure to reply again here in this thread to let you know. Thanks again!

Thank you for providing these two additional videos, @arubedooo! I've added these to the report that @Ubi-Borealis submitted for you just now. We're still yet to receive an update from the development team, but should we receive any or need any further information from you, we'll be sure to reply again here in this thread to let you know. Thanks again!

Hello @bielik01,

Sorry to hear that you are experiencing this on your PS4. Can you please provide us with a short video of this occurring, so we can pass it along to the existing report?

Many thanks and if you have any additional questions, please let us know.

Hello @bielik01,

Sorry to hear that you are experiencing this on your PS4. Can you please provide us with a short video of this occurring, so we can pass it along to the existing report?

Many thanks and if you have any additional questions, please let us know.

Thanks for the additional reports and videos provided, I have sent all of these over to the development team.

Thanks for the additional reports and videos provided, I have sent all of these over to the development team.