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I purchased dlc on 8th dec from Epicgame Store and its still showing that I didn't own it. I am frustrated that after 1 week also i cannot enjoy new dlc. I notice that This dlc and old town dlc does not have a seperate page in Epicgame store.
I purchased dlc on 8th dec from Epicgame Store and its still showing that I didn't own it. I am frustrated that after 1 week also i cannot enjoy new dlc. I notice that This dlc and old town dlc does not have a seperate page in Epicgame store.
Hey there everybody, there was an issue with New World Rising activating for some players, regardless of which storefront the DLC was purchased from. This issue was resolved fairly recently.
If any of you are still unable to play New World Rising, please reply to this post to let me know. I will also need to know which store you purchased the DLC from (Epic, Steam, or Ubisoft), and if you have ever had any issues with DLC activating before this one.
Hey @jay_davies88
Is the base game working fine for you still and it just appears that the New World Rising content is unavailable?
Hey there @jay_davies88!
Thank you for elaborating for us. I see that you have a support case open that has not been responded to yet, and I'd like to apologize for that. I'm going to try and make sure your case gets some attention, and I'll let you know a few things that you should attach so we can get it escalated as soon as possible.
Once you have all those files attached to the case, reply to this post to let me know!