devtrackers.gg → Anno 1800

[2023] Great Eastern permit bug


Original Post — Direct link

Dear Ubisoft Support,

I'd like to report a bug, as I did not saw this issue added to your known issues Trello board yet.

Platform: PC
Game: Anno 1800
Session type: Sandbox
Mod: None

The issue is that the game does not give back the great eastern permit after selling the ship back to any NPC traders. The offer shows the permit, but the game does not grant it when the ship is sold.
The coins and the influence is "paid back" without any issue, but the permit itself doesn't.

Please check the below short video showing the issue:
https://drive.google.com/file/d/18EPrazXzcgrZtStlWkNHb8ejO_60HZud/view?usp=share_link: (https://drive.google.com/file/d/18EPrazXzcgrZtStlWkNHb8ejO_60HZud/view?usp=share_link)

I'm not using any mods.

Thank you for your support in advance.

almost 2 years ago - Ubi-SleepyGoat - Direct link

Hey there @BotaBalage, thanks for bringing this to my attention!

I have gotten this reported up for review. Just to clarify things, can you confirm if this is still happening to you after the January 19th update? Also, just in case we need it can you send us a save file from right before you sell the Great Eastern?

almost 2 years ago - Ubi-Froggard - Direct link

Hey @BotaBalage

Thanks for the update and providing those, however, I see we have already got this issue reported and reproduced, so the dev team are aware of it. No need to reopen your ticket either. Some issues like bugs don't need to be handled through tickets. The only things we do usually need to do through tickets are when we need attachments like system files or account related issues.

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Y'all got any more of them infos?

about 12 hours ago - /u/Ubi-Thorlof
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