Original Post — Direct link

I have a problem loading my save games. This is the second time this has happened, but the first time it happened was on a campaign that I already finished and I couldnt google myself to an answer so I figured it didnt matter, but it happened now on a very long save game. I cant load the local saves, and whenever I load the cloud saves it is stuck on the campaign intro scene with the grumpy fisherman. I have tried validating the files, uninstalling, someone suggested putting the graphics down so I did that, even deleted the oldest autosaves and changed the frequency so they wouldnt take up literally all my harddrive as they have been doing, nothing has helped.

14 days ago - Ubi-Cintre - Direct link

Hey @The-Viking555, thanks for contacting us.

Sorry to hear that you're experiencing issues with your game saves.
You mention that it gets stuck with the cloud saves.
What happens when you try to load your local saves ? Do you get any error message ?

Hey there @The-Viking555, I'm sorry to hear you had to lose so much progress.

Unfortunately, if the local save file is not able to be created normally, it also prevents a clean file upload for the cloud save as well 😞