Original Post — Direct link

Hi I'm stuck on this quest because it seems I moved the refugees to the warehouse instead of the lighthouse but I can't access them anymore.

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Description:

  • I'm at the step "Deliver the Pyrphorian Hostages to Isabel Sarmento's Lighthouse." of the quest "Pay No Ransom". Not sure if this is DLC but it is in The New World.
  • Instead of moving the 3 hostages on the lighthouse, I Ctrl+Clicked them from my boat inventory and the hostages disappeared. I can only speculate they went into Sarmento's warehouse instead of the lighthouse.
  • But I can't retreive them now. The hostages are gone, and the quest does not progress. Any ideas? Is there a command or something to force the quest to go to the next step?


I've tried:

  • Moving my boat far away and return
  • Restarted the game
  • Checked all my ships and warehouses for the Hostages, quest item is just gone.
  • Tried every position with my gunboat to get as close to the lighthouse as possible but still no prompt to continue the quest.
  • Ignored the issue for too long and not looking forward to rolling back hours of playtime.


Save file:
https://www.dropbox.com/s/aaq6d5bgl7nr50r/Sara%20de%27%20Medici39.a7s?dl=0: (https://dropbox.com/s/aaq6d5bgl7nr50r/Sara%20de'%20Medici39.a7s?dl=0)

Any help greatly appreciated.

over 2 years ago - Ubi-Nacho - Direct link

@sarcb Hi there.

Sorry to hear you had to roll back to a previous save, after Ctrl+Clicking the hostages.

We can certainly pass feedback on to the team, in regards to ensuring critical quest items are not able to be traded. Thank you for your report on this, apologies for any inconvenience caused.

If you have any further questions, please be in touch!

over 1 year ago - Ubi-Thrupney - Direct link

Howdy @S-I-M-O-N , sorry to hear you're facing a similar issue with Pay No Ransom 😞

Our teams had advised that the issue was fixed back in December, so it's really unfortunate that you've ran into an issue. Can you make sure to follow the steps from our troubleshooting guide, to make sure the game is fully updated and running in the way we'd recommend? In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your Windows install fully updated, and you don't have any background programs which could interfere with the game (such as system optimisers, mods, or cheat engines). 

If the issue then persists, can you get me some screenshots showing what happens when you try to progress? And then an additional screenshot showing the main menu, so we can see what patch version you are on. Here's our screenshots guide, and the resulting images can be added to a response here in the forum thread using the little image icon above the post edit box.
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Thanks very much for this report. Let me know if I can clarify any of these steps!