Original Post — Direct link
Hi folks,

I can't play multiplayer anymore (worked fine yesterday), not sure what the problem is but the issue occurs also on a different PC at my home, with a different ubisoft account. Although it could be caused by some network issue (which would be hard to explain as I did not perform any change to the networking or router config), I'd like to check if there's anyone else having a similar problem? Could be region specific (UK).

Cheers
Lrt
over 3 years ago - Ubi-Milky - Direct link
Thanks for posting the link you found HexForger.

We are currently investigating an issue affecting our online services which can cause issues with connecting to our Anno 1800 servers.

We apologise for any inconvenience caused and will do our best to update you when this issue has been resolved. In the meantime, please keep checking this banner for any updates, thank you -
https://support.ubisoft.com/en-US/News/000097118/
over 3 years ago - Ubi-Karl - Direct link
Hey there!

Just as Ubi-Milky suggested, we've been experiencing temporary degradation however this has been resolved since and servers are running as intended, therefore if anyone is still experiencing problems, let us know and we will get back to you as soon as possible.
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by Gorgeousbear
Hi there,

I have just purchased the game in order to play with friends, and encountered the same problem : Matchmaking impossible, can't find NAT...
Is there a way to go round this problem?

Thank you for your help.

GB
Hey Gorgeousbear, welcome to forums and sorry to hear about the issue you ran into there.

We have a dedicated article for NAT related issues, therefore have a look and should issue persist after doing the required steps, let us know and we will look into the matter further for you .