Original Post — Direct link
anno1800 bought the gold version
However, you cannot receive DLC-related club rewards in upaly;
When logging into the club, it is even more strange that the DLC rewards are locked and cannot be purchased with U coins.

Please resolve this issue as soon as possible!
over 4 years ago - Ubi-Woofer - Direct link
Hello GL114222, would you mind clarifying for me what the exact issue is? Have you completed DLC actions that should grant rewards etc. in the Club, but these have not completed?

Are you able to provide screenshots from in-game showing that you have fuflilled the requirements for these rewards / challenges?

I have moved your thread over into our ANNO 1800 Player Support section to ensure that you receive the further assistance you need in the correct subforum.
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Wynter.SPED
this issue might have been resolved in a ticket but i would like to know how to do it myself
Hey there Wynter.SPED,

Sorry to hear you're having issues.

If you're able to provide screenshots showing the challenge / reward requirements being completed in-game we'd be more than happy to take a closer look at this!