Original Post — Direct link

I'm hoping that someone here might be able to help me sort this problem out. The roads along the harbor area are now appearing in this odd grey color and as black at intersections. This is a fairly new issue that seems to have come up when I downloaded the new Pedestrian Zone DLC. (I'm not blaming the DLC, this is just when this issue started.) I'm sure its just a settings issue on my part. Sadly I just can't figure it out. I would appreciate any guidance that on this one! Thanks.

about 1 month ago - Ubi-Nacho - Direct link

@bigjim35 Hello there!

Welcome to discussions. Thank you for sharing this issue, and letting us know this started after downloading DLC. Sorry to hear you've been seeing these roads appear with a strange grey coloring.

Could you take a look at our PC troubleshooting guide here and let us know if these steps help resolve this graphical error for you? These steps, notably updating any graphics drivers, should help.

Thank you.

about 1 month ago - Ubi-Mercury - Direct link

Thanks for giving that troubleshooting a try @bigjim35! I'm sorry to hear that the grey color has persisted. Could you please let me know if you've already tried to reinstall the Pedestrian Zone DLC, as well as running Ubisoft Connect and Anno 1800 as administrator?

about 1 month ago - Ubi-Mercury - Direct link

No problem at all @bigjim35, glad to help! 😀

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