Original Post — Direct link

I played black flag for two days (10th-11th august). Everything was fine. Dlc worked. Then, next day, all dlc just gone. Freedom cry disappeared as well.
Bought in steam.

over 2 years ago - Ubi-Litten - Direct link

Thanks for getting in contact and sorry to hear you are experiencing this, if possible could you confirm that you have also purchased the core game via the Steam client? If so, could you please contact our support teams directly with an image showing the proof of purchase for this content along with any error messages you receive while attempting to access this?

The fastest way to do this would be directly through our Live Chat service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

In the meantime, if you have any problems locating this information or contacting our support teams directly, please feel free to let us know so we can attempt to assist further.

over 2 years ago - Ubi-Litten - Direct link

Thanks for getting in contact and sorry to hear you are experiencing this, if possible could you confirm that you have also purchased the core game via the Steam client? If so, could you please contact our support teams directly with an image showing the proof of purchase for this content along with any error messages you receive while attempting to access this?

The fastest way to do this would be directly through our Live Chat service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

In the meantime, if you have any problems locating this information or contacting our support teams directly, please feel free to let us know so we can attempt to assist further.