[2021] Game Crash with Direct X error

Hello everyone, thank you for posting about this.

We are aware of error messages with DirectX, if you have been affected by this, would you be able to screenshot the exact message you receive?

At the moment we know some players who have played the game for some time, who then go to start a new campaign may be greeted with this error, but knowing that this can also happen when the game is paused for a time, is something we can pass onto the team.

If anyone could provide a screenshot of this DirectX error code message, that would be grand.

Before I ask anyone for their system files I would like to ask you to >

1.Make sure not to overclock your system and run your system at stock values, disabling any overclocking software whilst playing
2.Swap between DirectX 11 and 12 in the game's settings, to test the stability of the game
3.Run through all the steps in our troubleshooting guide >
https://www.ubisoft.com/help?article=000061047

@kostya1926 Hello there.

Sorry to hear about these crashes you've been seeing, and how frequent they appear to be!

Following on from Ubi-Milky's post, would you be able to help us diagnose the problem by providing the following:

If anyone could provide a screenshot of this DirectX error code message, that would be grand.

Before I ask anyone for their system files I would like to ask you to >

1.Make sure not to overclock your system and run your system at stock values, disabling any overclocking software whilst playing
2.Swap between DirectX 11 and 12 in the game's settings, to test the stability of the game
3.Run through all the steps in our troubleshooting guide >
https://www.ubisoft.com/help?article=000061047

Thank you!