Original Post — Direct link

When i start the game and push "X" game is crashes. I download a PS5 version and PS4 version,but they both doesnt work. Maybe anyone know how to repair this?

almost 3 years ago - Ubi-Mercury - Direct link

Greetings @whoiamchik, thanks for reaching out! Sorry to hear that your game is crashing on launch. Do you receive an error message or code when the crashes occur?

almost 3 years ago - Ubi-Mercury - Direct link

Greetings @whoiamchik, thanks for reaching out! Sorry to hear that your game is crashing on launch. Do you receive an error message or code when the crashes occur?

almost 3 years ago - UbiStorm - Direct link

@whoiamchik All right. So the game works fine and will launch as it should when you're playing offline in solo-mode, but it will crash when you attempt to play the Online Mode?

almost 3 years ago - UbiStorm - Direct link

@whoiamchik All right. So the game works fine and will launch as it should when you're playing offline in solo-mode, but it will crash when you attempt to play the Online Mode?

almost 3 years ago - Ubi-Mark. - Direct link

Hello @whoiamchik,

Thank you for the update.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts that can lead to this issue. Secondly, can you please try the steps listed here? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

almost 3 years ago - Ubi-Mark. - Direct link

Hello @whoiamchik,

Thank you for the update.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts that can lead to this issue. Secondly, can you please try the steps listed here? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.