Original Post — Direct link

Hey there people!

So... I have been having this problem since the game was purchased. I sometimes lose my saved games, including autosaves. I have lost from a few minutes to hours of gameplay. This forces me to reload an older save (*The one that the game allows me to load, from either the cloud saves or the local save*) and resume playing from there.

I still have my local saves. The game refuses to load them. It's quite frustrating. I click on it and nothing happens.

over 1 year ago - Ubi-TheBerry - Direct link

Hey @Leoam22 ,

Thank you for reaching out to us, sorry to hear you're having issues saving / loading the game!

If you haven't yet done so, could you please try verifying the game's files as well as running the game as an admin?

Further to this, as we've had another similar report, could you please try preforming a Benchmark Test (either Dx11 or 12) before playing and let us know if the game then saves correctly?

Thank you!

over 1 year ago - Ubi-oof - Direct link

@Leoam22 Is your game crashing at all prior to this happening? If so, are you receiving any error codes or messages? Just to check, are you noticing any other patterns when you're unable to load your previous save?