Original Post — Direct link

story unplayable after i leave area with the queen, i blow the cave wall and she goes outside i can turn quest in and get the queens gambit and she is frozen in place and if i save there and go back she spawns under the map

over 2 years ago - Ubi-Woofer - Direct link

Hey there @ltspeirs2000 - welcome to Discussions!

Thank you for taking the time to report this issue with "The Queen's Gambit" to us, and I am sorry to hear that Richardis is either getting stuck in place or appears under the map if you reload another save.

This issue sounds slightly different to the one discussed in our megathread for Richardis getting stuck after being rescued, so I won't merge it just yet while I investigate further with you. If it does prove to be the same issue however, I will merge the two.

Could you possibly provide a video showing the issue you are experiencing, as well as provide an image of your quest log showing your active objective? Which platform are you playing on as well please?

Thank you very much for your help in advance, and I hope that you are having a great day so far! 🙂

over 2 years ago - Ubi-Woofer - Direct link

Hey there @ltspeirs2000 - welcome to Discussions!

Thank you for taking the time to report this issue with "The Queen's Gambit" to us, and I am sorry to hear that Richardis is either getting stuck in place or appears under the map if you reload another save.

This issue sounds slightly different to the one discussed in our megathread for Richardis getting stuck after being rescued, so I won't merge it just yet while I investigate further with you. If it does prove to be the same issue however, I will merge the two.

Could you possibly provide a video showing the issue you are experiencing, as well as provide an image of your quest log showing your active objective? Which platform are you playing on as well please?

Thank you very much for your help in advance, and I hope that you are having a great day so far! 🙂

over 2 years ago - Ubi-Mark. - Direct link

Hello @stevez_pun and @BradFreeman888

Thank you for the updates.

As @Ubi-Woofer previously requested, can you please provide us with a short video of this occurring, as well as an image of our quest log showing your active objective? It will help us to investigate it further for you. Thank you!

over 2 years ago - Ubi-Mark. - Direct link

Hello @stevez_pun and @BradFreeman888

Thank you for the updates.

As @Ubi-Woofer previously requested, can you please provide us with a short video of this occurring, as well as an image of our quest log showing your active objective? It will help us to investigate it further for you. Thank you!

over 2 years ago - UbiKobold - Direct link

Thank you for this update SteveZ_Pun, and I am happy to see that you were able to continue. The Game team is actively looking into this and your provided information has been greatly appreciated! Please keep an eye out for further updates, and thank you for your patience.

over 2 years ago - UbiKobold - Direct link

Thank you for this update SteveZ_Pun, and I am happy to see that you were able to continue. The Game team is actively looking into this and your provided information has been greatly appreciated! Please keep an eye out for further updates, and thank you for your patience.