Original Post — Direct link


When loading an old save game in which the Noblesse Oblige quest is on going, the quest becomes inactive, thus the campaign is stuck.



https://imgur.com/a/RWe4sCz
9 days ago - Ubi-Thrupney - Direct link
Hey ThePufosenie, thanks for pointing this out to us.

So you're loading an old save, and finding you can't continue with the Noblesse Oblige quest. Was the old save from before the update?

I'd like to let our devs know, but first, can you verify your game files for me? You'll find instructions on how to do that for each launcher linked on this support article.

If that doesn't fix it, let me know, and I'll pass on your report to be investigated further by our development folks
3 days ago - Ubi-Karl - Direct link
Hey ThePufosenie, thanks for your response and apologies about the delayed response from our team.

Is there any chance you could provide us with your save file?

It is normally by default located in %userprofile%\Documents\Anno 1800\accounts. Once located, you can just simply upload it to any file sharing website and send the link over to us so that we could take a look at it.

Alternatively, you can submit a support ticket in our website by logging in and selecting 'Contact Customer Support. You'll need to compress your file before uploading.

Let us know and we will take it from there!





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General PC Troubleshooting
General PC Troubleshooting


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