Hi all
From last two moths game is mostly unplayable, i try all the listed sollutions in other topics(fresh coppy, fresh ubosoft connect, updates etc) but without any luck.
The weirdest thing is that yesterday on fresh coppy i was able to play over 3 hours but today after 10 seconds in game its just getting back to desktop.
From the rig perspective it was working till last November.
I'm open to any suggestions.
Hey there @softmark, I'm sorry to see you're having some crashing issues with Anno 1800.
I know these steps might be something that you've already followed through on already, but please make sure you've completed all of our PC Troubleshooting before doing anything else. Based on your description of the crashes, you should take extra care with disabling other processes that might interfere with the game running properly. We have a more detailed guide on that process available here.
If you are still running into crashing after ensuring that troubleshooting is done, please open a one-on-one support case with us and send us your system files! Let me know in this thread once that is done and I can look into this a bit more for you.
No worries @softmark
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