Original Post — Direct link
After constructing the Iron tower in Cape Trelawney, I got the Belle Epoque: The Malmelade Reve quest, but though it says to find a dancer near the iron Tower (which is in Cape Trelawney), the quest banner appears in the old world, and when I click on the quest message, the camera moves to the center of the ocean. Of course, I cannot find any of the dancers, neither in the old world nor Cape Trelawney.
almost 3 years ago - Ubi-Karl - Direct link
Hey AilingTheo, thanks for reaching out and sorry to hear about the issue you've been dealing with.

As this particular issue does not look to be brought up already, for reproduction purposes, would it be possible for you to provide us with the following by any chance:

1. Video footage showing the issue (can upload it to any external video sharing website and send the link over to us to review)
2. Your game's save file, which by default should be located in %userprofile%\Documents\Anno 1800\accounts

Keep us updated and should you have any questions in the meantime, let us know!
almost 3 years ago - Ubi-Thrupney - Direct link
Thanks for getting that save file to us, AilingTheo - that's most helpful! However, I've tried following the link, and it brings me to an error page. Would you be able to try posting the link a second time?

In lieu of a video (I know it's not always easy to record gameplay footage!), we'd love just some screenshots showing the situation - one showing your current quest, and one showing where the camera moves to when you click the quest text. Would you be able to do that for us?

We really appreciate the help with this. Any media you can provide demonstrating the issue will be great for our investigation.
almost 3 years ago - Ubi-Karl - Direct link
Thanks for sending these over AilingTheo and apologies about the delay in getting back to you.

As it stands, I can now confirm that this has been forwarded to our development team for further review.

Please note we sincerely appreciate your communication regarding the matter and apologies about any inconvenience this may cause for the time being.