[2020] refund?!

@moonzzs 

Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

Thanks.