[2021] Disconnection Issues

Hi there, @KnowB0die.

We're currently looking into connection issues, but we should also go through some troubleshooting to see if there are any issues with your connection. If you haven't power cycled in a while, it would be good to start with that. Please follow these steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

@StormTrooperRook 

Can you give me some better details on what exactly is happening? Also, what system are you playing on and do you use a wired or wireless connection?

@majdbitar 

Was it just this one time or do you disconnect frequently?

@majdbitar 

If it only happened this one time to you, we can still go through some connection troubleshooting, but since it's so uncommon, I don't think that's really going to help. Definitely happy to do it though. Otherwise, there isn't really anything I can do.

@Infernal6357 

Let me know if you change your mind. Without testing your connection, we can't rule out any issues with it. Unfortunately, we can't grant RP or other compensation for this.