about 3 years ago - EA_Atic - Direct link

Hey, @ItachiHokage14 when it comes to banned account, it's not something we can help with on the forums and to dispute your ban please follow our EA Help link https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

The article will have details on how you can dispute the ban.

 

If you already reached out and now waiting, keep waiting is all I can recommend.

 

/Atic

Atic.png

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

over 2 years ago - EA_Mako - Direct link

Hey @tebsin1,

 

I would definitely start by going through these security steps to be sure that anyone else that was in your account no longer has access to it.

 

After that please submit an appeal and our Terms of Service team will review that action for you. This isn't something we're able to do via the forums, but once they've completed that investigation they will reach back out via email. 

Mako.png
about 1 year ago - EA_QueenBee - Direct link
Hey @GtNikoo,

If you suspect that your account was hacked, then I recommend going through all the steps in this article to make sure that it stays safe in the future:

https://help.ea.com/en/help/account/secure-hacked-ea-account/

If you'd like to raise a dispute for the ban, then you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look for you.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
10 months ago - EA_QueenBee - Direct link
Hey @NikNo280,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get you account unbanned, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
8 months ago - EA_QueenBee - Direct link
Hey @KMSgamer,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look at this for you.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other