almost 4 years ago - EA_Darko - Direct link

Hey @Mystic_Zoldyk you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

 

 

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almost 4 years ago - EA_Darko - Direct link

Hey @Mystic_Zoldyk you will need to wait for the team to respond.

 

The best thing to do is to be patient and keep an eye on your email.

 

Darko

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almost 3 years ago - EA_Barry - Direct link

@xRECKNINx 

 

Your machine does not meet the below minimum requirements, specifically the graphics card having only 128MB Dedicated memory:

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB

barry.png
8 months ago - EA_Lanna - Direct link

Hi @F717K,

 

At the moment the following languages are supported on Answers HQ: 

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.


You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support

 

In case of a banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

about 2 months ago - EA_Lanna - Direct link

Hi @1nscription,

 

At the moment the following languages are supported on Answers HQ: 

I'm locking this topic for now but please, feel free to repost it in any of the languages listed above in the appropriate forum.

 

You can also contact an EA Game advisor on the EA Help website. Detailed instructions can be found here: How to use EA Help

 

In case of a banned account, please reach out directly to our Terms of Service team.

 

Thanks!

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds